Build a partnership relation with your Customers
The customer service process is one of the key elements for your brand. Ensure a positive perception of this process and build lasting relationships that will keep your Customers coming back.
Be even closer to your customers
Veriori's technology offers access to new possibilities for planning and supporting all processes of direct Customer interaction. Opting for our technology, you will:
- Ensure Customer satisfaction and loyalty
- Strengthen your position in the market
- Have confidence that after-sales activities are carried out with an authentic product
- Protect your image
Possibilities of use
The use of a simple one-click code scanning mechanism with a smartphone offers new opportunities for communication and streamlines the service process - to the benefit of both the seller and the Customer.
Complaints
Easily accessible code scanning makes it easier and quicker to contact the relevant after-sales department and considerably simplifies the complaint lodging process.
Returns and exchanges
The reduction of their service costs and an increase in quality and efficiency thanks to immediate results obtained with a single click (by scanning).
Product materials
Possibility of presenting additional material concerning the product or its use - also in an attractive multimedia form.
After-sales communication
The code placed on the product enables the initiation of any interaction with the Customer in the mobile channel - e.g. as part of information or educational campaigns.
Functionalities
Simplicity
A solution based on a commonly used QR code.
Automation
Processes and legal acts as well as repetitive activities.
Security
Encryption preventing code cracking.
Accessibility
Code scannable with almost any smartphone, no special qualifications required.
See how your business benefits!
Explore the possibilities of Veriori's technology and start acting responsibly.
Get a free consultation and talk to Adrian!