CUSTOMER SERVICE WITH VERIORI

Build a partnership relation with your Customers

The customer service process is one of the key elements for your brand. Ensure a positive perception of this process and build lasting relationships that will keep your Customers coming back.

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MAIN BENEFITS

Be even closer to your customers

Veriori's technology offers access to new possibilities for planning and supporting all processes of direct Customer interaction. Opting for our technology, you will:

  • Ensure Customer satisfaction and loyalty
  • Strengthen your position in the market
  • Have confidence that after-sales activities are carried out with an authentic product
  • Protect your image
Find out more
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SOLUTION

Veriori’s products

Veriori's award-winning technology is an innovative solution that is both versatile and easy to adopt in customer service processes in any industry.

USE CASES

Possibilities of use

The use of a simple one-click code scanning mechanism with a smartphone offers new opportunities for communication and streamlines the service process - to the benefit of both the seller and the Customer.

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Complaints

Easily accessible code scanning makes it easier and quicker to contact the relevant after-sales department and considerably simplifies the complaint lodging process.

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Returns and exchanges

The reduction of their service costs and an increase in quality and efficiency thanks to immediate results obtained with a single click (by scanning).

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Product materials

Possibility of presenting additional material concerning the product or its use - also in an attractive multimedia form.

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After-sales communication

The code placed on the product enables the initiation of any interaction with the Customer in the mobile channel - e.g. as part of information or educational campaigns.

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VERIORI’S SYSTEM

Functionalities

Simplicity

A solution based on a commonly used QR code.

Automation

Processes and legal acts as well as repetitive activities.

Security

Encryption preventing code cracking.

Accessibility

Code scannable with almost any smartphone, no special qualifications required.

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COUNTERFEITING

Scale of the problem

Counterfeiting is no longer exclusive to branded and luxury products and the scale of the problem is growing.

67% of customers

prefer to look for the answer themselves first

USD 338.5 billion

annually in losses caused by poor customer service

74.5% of problems

are solved most quickly with the use of the telephone

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See how your business benefits!

Explore the possibilities of Veriori's technology and start acting responsibly.

Get a free consultation and talk to Adrian!

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