The customer service process is one of the key elements for your brand. Ensure a positive perception of this process and build lasting relationships that will keep your Customers coming back.
Veriori's technology offers access to new possibilities for planning and supporting all processes of direct Customer interaction. Opting for our technology, you will:
Veriori's award-winning technology is an innovative solution that is both versatile and easy to adopt in customer service processes in any industry.
The use of a simple one-click code scanning mechanism with a smartphone offers new opportunities for communication and streamlines the service process - to the benefit of both the seller and the Customer.
Easily accessible code scanning makes it easier and quicker to contact the relevant after-sales department and considerably simplifies the complaint lodging process.
The reduction of their service costs and an increase in quality and efficiency thanks to immediate results obtained with a single click (by scanning).
Possibility of presenting additional material concerning the product or its use - also in an attractive multimedia form.
The code placed on the product enables the initiation of any interaction with the Customer in the mobile channel - e.g. as part of information or educational campaigns.
A solution based on a commonly used QR code.
Processes and legal acts as well as repetitive activities.
Encryption preventing code cracking.
Code scannable with almost any smartphone, no special qualifications required.
Counterfeiting is no longer exclusive to branded and luxury products and the scale of the problem is growing.
prefer to look for the answer themselves first
annually in losses caused by poor customer service
are solved most quickly with the use of the telephone