The customer service process is one of the key elements for your brand. Ensure a positive perception of this process and open up for new opportunities to interact with your Customers.
The harmonisation of regulations related to GDPR imposes restrictions on the processes of contacting and reaching out to Customers.
The solutions available for years are unreliable and archaic, and make it impossible for the customer to verify the authenticity of the product by themselves.
The process of verifying the authenticity of a product in the after-sales process, whether related to complaints or returns, is complex.
Veriori's award-winning technology is an innovative solution that is both versatile and easy to adopt in post-sales activities in any industry.
The technology is based on a commonly used QR code and can be accessed from a smartphone.
Possibility of engaging the Customer in the process of verifying the authenticity of products.
Allows you to "bury" and change information or actions in the code without changing the package.
Identifying and storing information on a specific item or series.
Counterfeiting is no longer exclusive to branded and luxury products and the scale of the problem is growing.
prefer to look for the answer themselves first
annually in losses caused by poor customer service
are solved most quickly with the use of the telephone